Q1: How long does it take to complete my order?
For regular products, it takes us 15-20 days to finish one container order. For customized products, we need 35-40 days to finish your container order.
Q2: How can I track the completion of my order?
Upon receipt of the deposit, we immediately arrange production. After completion, we inspect and test all products. We will send detection images of your order before delivery for your confirmation.
Q3: Can you arrange delivery for us?
Yes. We can arrange shipping (LCL or FCL) via air-transport or ocean shipping based on your requirements. The logistics company will inform you when the order reaches your local port.
Q4: What are your product guarantee terms?
We guarantee 100% satisfaction. If a product does not meet quality requirements or contract terms, we will provide a free replacement or compensation in the following order.
Q5: Is it possible to visit the manufacturing facility?
It is always a pleasure to host clients. If you wish to visit and inspect the production process, please contact us to schedule an appointment.
Q6: Are the colors of the products accurate in photographs?
While we strive for accuracy, actual colors may vary slightly due to photography lighting, scanning processes, and individual monitor settings.