❓ Frequently Asked Questions
How do I place an order?
Select your items and choose the payment method. If you have any special instructions or important information regarding the shipping mark, please inform us accordingly when submitting your order.
How can I pay for my order?
We accept most forms of payment, such as L/C and T/T. The easiest method is T/T: 40% in advance, with the balance paid before shipment.
Are my goods guaranteed?
All products sold on this site come with a full 5-year free warranty for your peace of mind.
What do I do if my furniture arrives damaged?
We endeavor to deliver all furniture in good condition. We work closely with our suppliers regarding packing and shipping to ensure products arrive safely.
How can I contact for support?
If you have questions about an existing order, including delivery or after-sales support, please send us a message. Our team is available from 8:30 am to 18:00 pm.
What is the typical delivery time?
Delivery usually takes between 25-45 working days, depending on the specific quantity and customization requirements of your order.