We primarily ship from Tianjin port (Xingang), which is conveniently located within a 2-hour drive from our manufacturing facility.
2. What is your monthly shipment capacity and annual turnover?
We maintain a consistent capacity of shipping approximately 30 containers per month. Our annual sales turnover reaches approximately 54 million USD.
3. What payment terms do you standardly accept?
We generally accept and conduct business via T/T payment: a 30% deposit is payable in advance, with the remaining balance settled against the copy of the Bill of Lading (BL).
4. What is the estimated delivery lead time?
For initial trial orders, the production and delivery lead time is between 30 to 45 days. For repeat/regular orders, the lead time is shortened to 25 to 30 days.
5. Will the goods be packed with clear assembly instructions?
Yes, detailed assembly instructions are included in every product package. If you encounter any challenges or need additional support during setup, our service team is always available to guide you.
6. How are sample costs handled for potential buyers?
For sample requests, we initially charge a standard retail price, and the shipping/transport costs are handled by the buyer. However, the sample fee will be fully refunded/credited once a formal bulk order is established.